Insurance · Austin, TX
Blue Cross Blue Shield Therapist in Austin, TX
Therapy with Brittany Zientek, LPC — billed through BCBS benefits, in person in Austin or by telehealth across Texas.
Searching for a BCBS therapist in Austin usually comes down to one question: will my plan actually cover this? BlueCross and BlueShield is billed in-network here through Headway, and because Blue Cross plans differ so widely, your specific plan is verified before your first session.
Brittany Zientek is a Licensed Professional Counselor seeing adults and teens at 3301 Northland Drive in Austin, and by secure telehealth anywhere in Texas.
Why BCBS coverage varies so much
Blue Cross Blue Shield isn't a single insurer. It's a federation of independent plans — Blue Cross and Blue Shield of Texas, Anthem plans in other states, federal employee plans, and many employer-specific products. Each sets its own network, deductible, and behavioral health cost-share.
So being in-network with BCBS does not mean every BCBS plan is automatically covered. No specific copay is promised here. If your plan falls outside the network, self-pay is $150 per session and a monthly superbill can be provided for out-of-network reimbursement — the cost of therapy in Austin page explains how that works.
What we work on together
- Trauma and PTSD, including complex and religious trauma, with IFS and Trauma-Focused CBT.
- Anxiety, panic, chronic worry, and perfectionism.
- Christian counseling when you want faith welcomed in the room — never assumed.
- Telehealth across Texas for clients outside Austin or with tight schedules.
Verifying your BCBS benefits
- Call member services on the back of your BCBS card.
- Ask whether outpatient mental health therapy with an LPC is covered.
- Ask for your copay or coinsurance and whether a deductible applies.
- Ask whether telehealth is covered at the same cost-share.
- Then book a free 15-minute consultation.
Related
Explore more
All plans and how coverage works.
Meet Brittany Zientek, LPC.
IFS and Trauma-Focused CBT.
Panic, worry, perfectionism.
Faith-integrated when wanted.
Fees, superbills, HSA/FSA.
FAQ
Common questions
Does Haven & Harbor accept Blue Cross Blue Shield?
BlueCross and BlueShield is billed in-network through Headway. BCBS is a federation of separate plans, so your specific plan is verified before your first session rather than assumed.
Are all BCBS plans in-network?
No. BCBS networks and benefits vary by plan, by employer, and by state. A Texas PPO and an out-of-state HMO can behave very differently, so it's worth confirming your own plan.
How much does therapy cost with BCBS?
It depends on your plan. Most members pay a copay or coinsurance per session, and some plans apply a deductible first. If your plan isn't in-network, self-pay is $150 per session.
Does BCBS cover telehealth therapy in Texas?
Many BCBS plans cover telehealth therapy on the same terms as in-person sessions, but this is plan-specific. Ask member services to confirm teletherapy coverage and cost-share.
How do I verify my BCBS therapy benefits?
Call the member services number on your BCBS card and ask about outpatient mental health coverage, your copay or coinsurance, your deductible, and whether telehealth is covered.
Take the first step
You don't have to carry it alone.
Schedule a free 15-minute consultation to see if Haven & Harbor is the right fit. No pressure, no commitment — just a conversation.